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FAQ


What is Flexible Pricing?

 

Coimbatour commits to provide the price advantage to their customer who are availing the same package on the same day on exceeding minimum number of passengers. Flexible Pricing allows refunding the money to the customer if tour is booked by more than minimum number of passengers on the same day.  Every time you choose a package on exceeding minimum number, the price of the tour will decrease.  The final price of the tour will be calculated at 8 PM of the previous day of the tour.  If you had already booked the tour with the full price or higher than the final price, the differential price will be credited with the Redeemable Points.  You may opt to adjust these points against the next tour or can avail a cash refund.

 

Why the Tour Fare in the home page different from the fare calendar?

 

Tour time offers Unique Selling Proposition of Flexible pricing to their customers.  The fare quoted in the home page is ‘Minimum Fare’ and Fare shown in the Calendar is ‘Maximum Fare’.   Flexible Pricing allows refunding the money to the customer if tour is booked by more than minimum number of passengers on the same day.  The refund credit will keep on increasing based on the number of traveller till it reaches the Minimum Fare of the Tour.

 

When and where do I get Flexible Price refund?

 

You will get cash refund on the day of tour prior to boarding.  The refund shall be made only at Boarding Point and NOT AT PICKUP POINT.  You shall avail the refund within 6 months from the date of Tour or even prior to boarding on the day of the Tour.  You should bring the Ticket and valid ID to avail the refund or adjust against the any other tour